Terms & Conditions

Latest updated: March 14th, 2018

1. GENERAL

PLEASE CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS AS THEY CONTAIN IMPORTANT INFORMATION CONCERNING YOUR RIGHTS AND OBLIGATIONS. THESE TERMS INCLUDE VARIOUS LIMITATIONS AND EXCLUSIONS, AS WELL AS A CLAUSE THAT DETERMINES THE JURISDICTION AND AUTHORITIES ON MATTERS OF CONFLICT RESOLUTION, AS WELL AS THE APPLICABLE LEGISLATION.

BY ACCESSING, READING OR USING THE MATERIALS OR SERVICES ACCESSIBLE ON OR VIA THE "WEBSITE" OR OTHER WEBPAGES OR APPLICATIONS, THE USER DECLARES THAT HE/SHE ACKNOWLEDGES AND ACCEPTS THESE “TERMS AND CONDITIONS" AS BEING EQUIVALENT TO A SIGNED LEGALLY BINDING AND WRITTEN DOCUMENT.

The use of any website owned by JUMPSURE, of the Contents, confers the status of User and implies full and unreserved acceptance, by the User, of the applicable Terms and Conditions each time the User accesses the Contents.

JUMPSURE reserves the right to modify these Terms and Conditions at any time. Any changes made to these Terms and Conditions that may affect the rights of the User will be communicated on the Website. We suggest that you frequently review these Terms and Conditions to be aware of their scope and of any changes that have been made. By accessing the Websites, following the publication of notice of such changes or updated versions, you agree to comply with the new terms. The User is aware that the access and use of the Website and/or the Contents is done under his/her sole and exclusive responsibility. Some services of the Website may be subject to specific Conditions that, where appropriate, we can replace, complete and/or modify these Terms and Conditions. The provision of the service at the request of the User implies the express acceptance of the applicable Terms and Conditions.

The access, registration, browsing, use, storage and/or downloading of materials and/or use of the services of any Website and/or Content of JUMPSURE by minors (under 18 years) is prohibited. The User, while accessing or using any Website and/or Content of JUMPSURE declares to be at least 18 years of age.

JUMPSURE offers an Online Platform that connects Accommodation Owners or managers (hereinafter “Provider/s”) with “Tenants” (as defined below), who wish to reserve such Accommodation for periods longer than one month (hereinafter, jointly, “Services”). These Services can be found on https://www.jumpsureJUMPSURE.com. JUMPSURE does not offer touristic Accommodation.

2. KEY TERMS

“JUMPSURE Content” means all that which is provided by JUMPSURE via its Platform, and services, including any content authorised by a third party.

“Content” means text, graphics, images, music, software, audio, video, information and any other material published on the Platform.

“Platform / Website” means any of the domains through which JUMPSURE allows the Users to use or browse the Online Platform.

“Users” within the sense of these General Terms and Conditions are individuals who use the Website to either post an advertisement of an accommodation on the platform or respond to an advertisement of an accommodation

“Tenant” means the person requesting a reservation for the Accommodation via the Platform.

“Provider” means the person or an entity that has published an Advertisement for Accommodation on the Platform. Provider may either be an individual, a legal entity or any other entity that is the owner or manager to enter into a Lease Agreement for the Accommodation on their own behalf or for a third party for a lease period exceeding one month. For any subletting, Providers must check and confirm their rights with their landlord and according to New York State laws prior to committing to subletting the property. JUMPSURE makes no representation as to the legality of any party subletting any property on its website.

“You” means the User, Tenant or Provider (as appropriate).

“Advertisement” means the publishing of the Accommodation by the Provider or JUMPSURE staff, by Agreement between the JUMPSURE staff and the Provider.

“Accommodation” means the residence, flat, apartment, house, lodging or room that the Provider publishes on the JUMPSURE Website, in order that the Tenant may make an online reservation.

“Rental Agreement” means the Private Lease Agreement signed by the Provider (as the lessor) and by the Tenant (as the lessee), to which JUMPSURE is not a party.

“Move-in Date” means the date in which the Tenant indicates, at the time of making the reservation, he/she will begin occupying the Accommodation.

“Move-out Date” means the date in which the Tenant indicates, at the time of making the reservation, he/she will vacate the Accommodation.

“ID Verification” means an identity verification. It’s a service used to ensure that users or customers provide information that is associated with the identity of a real person.

“Booking Fee” means that which is paid by the Tenant to JUMPSURE when making a reservation for the Accommodation via the Platform (See section on Fees).

“Booking Payment” means the amount which is paid by the Tenant when making a reservation for the Accommodation via the Platform (See section on Fees).

“First Rent Payment” means the first month’s rent payment which is included in the Booking Payment.

“Processing Service Fee” means a fee charged every month to Tenants and reserved to JUMPSURE for the monthly service of facilitating the rent payment between Tenants and Providers. The amount of this fee is 5% of one month’s rent and may be varied per these Terms and Conditions.

“Booking Invite” means the request made by the Provider to invite the Tenant to book the Accommodation. This is done when clicking on the “Send Booking Invite” button.

“Tax” or “Taxes” means the Applicable Sales Tax and any other applicable municipal, autonomous community or state tax.

3. MEMBER ACCOUNT, USERNAME, PASSWORD AND SECURITY

When you set up an account, you are the sole authorized user of your account. You shall be responsible for maintaining the secrecy and confidentiality of your password and for all activities that transpire on or within your account. It is your responsibility for any act or omission of any User(s) that access your account information that, if undertaken by you, would be deemed a violation of the T&Cs. It shall be your responsibility to notify JUMPSURE Inc. immediately if you notice any unauthorized access or use of your account or password or any other breach of security. JUMPSURE Inc. shall not be held liable for any loss and/or damage arising from any failure to comply with this term and/or condition of the T&Cs.

4. USE OF THE PLATFORM, AND SERVICE

The Platform is used by the Tenants to make a reservation for Accommodation arrangements that are for a period longer than one month. The Accommodation is published on the Platform by the Providers and the JUMPSURE staff upon the approval of the Providers. JUMPSURE IS NOT AN OWNER, MANAGER OR REAL ESTATE AGENT AND JUMPSURE DOES NOT POSSESS, SELL, RESELL, FURNISH, RENT, SUBLET, MANAGE, NOR DOES IT CONTROL, THE PROPERTIES IN ANY MANNER WHATSOEVER

JUMPSURE’s responsibilities are limited to:

Providing the Platform, and Services
Withholding the Booking Payment transferred by the Tenants to JUMPSURE, on behalf of both parties. According to the Move-in policy, once the Tenant has confirmed the Booking by paying the first month’s rent and JUMPSURE Fees plus the Applicable Sales Tax, the first month’s rent Payment may be transferred to the Provider after deducting the Processing Service Fee plus the Applicable Sales Tax. According to the Cancellation policy, the Booking Payment may be transferred partially or totally back to the Tenant or to the Provider.
Withholding the Secure Booking Deposit transferred by the Tenants to JUMPSURE, on behalf of both parties the Tenants and the Providers. Once the Tenant has left the property at the Move-out Date or as agreed with the Provider, in the same condition as received at the Move-in Date, JUMPSURE will transfer the Secure Deposit Fee back to the Tenant. In the case a claim has been received from the Providers for damage or non-respect of the Deposit policy, the Secure Deposit Fee will be transferred partially or in totality to the Providers according to the Deposit policy (See Section Deposit policy).
Withholding the Rent Payment transferred by the Tenants to JUMPSURE, on behalf of the Provider. Every month, once the Tenant has paid the rent plus JUMPSURE Processing Service Fee, the Rent Payment will be transferred to the Provider after deducting the Processing Service Fee plus the Applicable Sales Tax.

5. ACCOMMODATION LISTING

All Advertisements on the Platform, are advertisements by Providers or JUMPSURE team members as agreed with Providers. The Advertisements are approved by JUMPSURE and all Providers go through an Identity Verification. In addition, in case of any suspicion, a JUMPSURE team member will visit the site to verify the property directly.

The Provider undertakes to provide all the necessary information to list his/her Accommodation on JUMPSURE, which includes, but not limited to, the Accommodation’s location, capacity, size, features, and availability, including the price and which utilities are included in the accommodation.

The Provider will grant his/her authorization to approve the publication for the Advertisement and will accept these Terms and Conditions. The Provider acknowledges and accepts that once a booking is confirmed for the Accommodation, the rent price of this reservation cannot be amended.

JUMPSURE guarantees the features of the Accommodation on the date wherein they were verified by JUMPSURE. The Tenants acknowledge that the Accommodation for which they make a reservation had been verified on a date that was before and not the same as the date of the reservation and that the features of the Accommodation may differ from the conditions verified by JUMPSURE at a time before the reservation. Nevertheless, the Providers shall maintain the Accommodation in a similar condition to that depicted in the advertisement. If the event that the conditions of the Accommodation differ significantly from those of the advertisement, JUMPSURE reserves the right to withdraw the Advertisement for such Accommodation from the Platform.

6. RESERVATION PROCEDURE

The Tenant, when deciding the Accommodation that he/she desires to make a reservation for, shall provide the information requested by JUMPSURE via JUMPSURE’s Platform (by creating an account and a profile), then should contact the Provider by sending a message of interest. Once the Provider sends a Booking Invite, Tenants have 24 hours to accept and confirm the booking by making the Booking Payment through the payment methods available on the Platform. In the event that, after 24 hours, the Tenant has not responded, the Booking Invite will expire. Once this information is complete, the Tenant and the Provider will receive an automatically generated email with a summary of the reservation and its corresponding reference number. JUMPSURE will hold the Booking payment until the Move-in Date.

When sending a message of interest to the Provider via the Platform, The Provider will have access to the Tenant profile (information and video profile).

In the event that the Tenant accepts the Booking Invite from the Provider, JUMPSURE will retain the Booking Payment meaning the first month’s rent and the JUMPSURE Fees (Establishment Fee, Secure Deposit Fee), along with the corresponding Applicable Sales Tax, and forward an email to both the Provider and the Tenant confirming the reservation. From this moment, the Provider will be responsible for providing all the necessary information for the Tenant to access the Accommodation (See Move-in Policy).

The Provider acknowledges that he/she is solely responsible for any Advertisement he/she approves for publication and that he/she has the full right to make available and authorize the reservation of the advertised property.

Furthermore, the Provider will ensure that after a booking is confirmed, the Provider will:

not infringe on any Agreement made with a third party and
undertake (i) to be compliant with all laws, tax requirements and any other rule or regulation applicable to any Accommodation published in an Advertisement and (ii) to avoid any dispute arising on the basis of third-party rights

JUMPSURE will not assume any liability for any breach, by the Provider, of the applicable laws, rules or regulations. JUMPSURE reserves the right, at any time and without prior notice, to remove the publication or to disable access to any Advertisement, for any reason and at its own discretion, including any Advertisement that JUMPSURE deems to be challengeable before the court law for any reason.

Both the Provider and the Tenant acknowledge and agree that JUMPSURE shall not, in any way, act as an insurance agent or agent of any kind on behalf of the Provider. Notwithstanding the foregoing, JUMPSURE acts as an intermediary authorised by both parties, the Provider and the Tenant, to withhold and transfer to the party concerned, the Booking Payment, the Deposit payment and the rent payment, after deducting the Service Fee and the corresponding Applicable Sales Tax.

The Provider and the Tenant acknowledge and accept that they are responsible for the information they provide on the JUMPSURE platform. Also, their own actions and any non-disclosure of information in this regard.

JUMPSURE advises that Owners take out the appropriate insurance for their Accommodation.

JUMPSURE will not be responsible for the removal or theft of any object found inside or outside the leased Accommodation.

JUMPSURE is a Platform used to make online Reservations for Accommodation and, accordingly, it does not provide any inspection service for the Accommodation, nor does it have a copy of the keys for the Accommodation.

7. FEES

The minimum reservation period made via the Platform is for one month (30 days), where the Provider may specify a longer minimum period.

The Provider will decide the type of Contract that will apply to the Accommodation. JUMPSURE strongly recommend that parties sign a Rental Agreement. JUMPSURE doesn’t Provider provide and is not involved in any Rental Agreement between the Tenant and the Provider.

When the Tenant books an accommodation, he/she will make a transfer to JUMPSURE for the Booking Payment which includes the first month’s rent plus JUMPSURE Fee and the corresponding Applicable Sales Tax, via the payment methods available on the Platform or Application.

The JUMPSURE Fees which are subject to change by JUMPSURE.

The “Establishment fee” is a fee charged to the Tenant and reserved to JUMPSURE for the service of facilitating the connection between Tenants and Providers and securing the Booking Payment transaction. The amount of this fee is 20% of one month’s rent.

The “Monthly Processing fee” is a fee charged every month to Tenants and reserved to JUMPSURE for the monthly service of facilitating the rent payment between Tenants and Providers. The amount of this fee is 5% of one month’s rent.

The “Provider Service fee” is a fee charged every month to Providers and reserved to JUMPSURE for the monthly service of facilitating the rent payment between Tenants and Providers. The amount of this fee is 3% of one month’s rent.

The “Secure Booking Deposit” is a deposit payment to cover any issues (damage to the Provider’s Accommodation, second month’s rent payment not made etc.). The amount of that fee corresponds to one month’s rent. This fee would be held by JUMPSURE during the full period of the rental timeframe. This fee will be returned to the Tenant when he/she leaves the apartment in decent condition and as near as possible to the original condition at the Move-In Date. In the case of any damage or non-respect of the clause, this fee in full or part will be transferred to the Provider as a compensation to cover the issues and or damaged caused. In case of the non-respect of JUMPSURE Terms and Conditions, this fee would be kept by JUMPSURE as a compensation for the service. In the event of a dispute, JUMPSURE will act as a mediator and attempt to resolve the dispute. Failure to resolve the dispute within one month of a dispute resolution will result in JUMPSURE engaging the services of a mediator. The mediator’s decision will be ruled as final by JUMPSURE.

JUMPSURE will transfer the First Rent Payment, minus the Service Fee and Applicable Sales Tax, to the Provider 48 hours after the Move-in Date (that which is indicated on the reservation), provided that the Tenant has not informed JUMPSURE of any Significant Deficiency (see Section MOVE-IN POLICY).

JUMPSURE will transfer any future Rent Payment, minus the Service Fee and Applicable Sales Tax, to the Provider every first of the month (see Section RENT PAYMENT POLICY).

In any event, the Provider will be the one to determine, at his/her own discretion, the price of the Accommodation.

Discount Codes

Discount or promotional codes will take effect only if they are used at the time of booking the Accommodation and under no circumstances will the discount be applicable at a later time.

8. MOVE-IN POLICY

After the Tenant has accepted the Booking Invite from the Provider and confirmed the booking by making the Booking Payment, JUMPSURE will send confirmation of the booking to both the Tenant and the Provider. It will be the Provider's responsibility to provide any further instructions to the Tenant with regards to moving into the Accommodation.

The Provider will ensure that the Accommodation reserved by the Tenant is found in the expected and proper living conditions and that the features published in the Accommodation Advertisement remain the same, as well as the pricing terms.

9. APPLICABLE POLICY FOR WHEN A TENANT MOVES INTO THE ACCOMMODATION

The Tenant, within 24 hours after the Move-in Date (until midnight of the Move-In day), may inform JUMPSURE of all Significant Deficiencies for the Accommodation, as well as report the inaccuracy of the Accommodation with regards to the features indicated in the Advertisement by

selecting ‘Assistance Required’ from the dashboard and clicking on the button “Go” to submit the advice
or by sending an email to contact@JUMPSURE.com, and stating the reservation number, and attaching the necessarily visual evidence (photos and/or videos) of the Essential Deficiencies. Once the email has been received by the JUMPSURE staff, at its own discretion, the circumstances will be verified and assessed

A Significant Deficiency is defined as a circumstance entailing non-liveable conditions, a health risk and/or substantial modifications that differ from the description in the Advertisement.

In the event that the JUMPSURE staff deems that there is a Significant Deficiency, the Provider will be given a period of 36 hours to commence actions to resolve such deficiencies.

In the event that the Provider does not resolve the deficiencies within a reasonable timeframe, he/she will be in breach of these Terms and Conditions, which will entitle the Tenant to cancel his/her reservation, which will mean that the Provider will adhere to the Cancellation Policy for Providers (See Cancellation Policy for Providers) and JUMPSURE will provide the Tenant, at its own discretion, one of the following solutions:

JUMPSURE staff will be responsible for finding an Accommodation with similar features, where the Tenant may accept or reject the Accommodation. This successful outcome will depend on whether JUMPSURE can provide Accommodation with similar features. In the event the substitute Accommodation offered by JUMPSURE is less than the price of the previous reservation, JUMPSURE will pay the Tenant the difference between the new price and the price of the booking.

JUMPSURE staff will refund the entire Booking Payment plus the corresponding Applicable Sales Tax.

In the event that the JUMPSURE staff considers that there is no Significant Deficiency and the Tenant cancels the reservation on the basis of unfounded reasons (at JUMPSURE's discretion), the Tenant will forfeit his/her JUMPSURE Fees (Establishment Fee plus the Secure Deposit Fee) plus the corresponding Applicable Sales Tax and the First Rent Payment, where the First Rent Payment will be fully transferred to the Provider.

JUMPSURE will only transfer the First Rent Payment, minus the Provider Service Fee and Applicable Sales Tax, to the Provider 48 hours after the Move-in Date (which is indicated on the booking), provided that the Tenant has not informed JUMPSURE of any Significant Deficiency.

10.LEASE AGREEMENT SIGNED BETWEEN THE TENANT AND THE PROVIDER

JUMPSURE is not a party to any Lease Agreement. On the JUMPSURE platform, there is no need to sign a Lease Agreement. A Lease Agreement is not required to book an Accommodation for one month or more. However, JUMPSURE strongly recommends the Tenant and the Provider to sign a Rental Agreement. If they do so, this Agreement will be signed only between the Tenant and the Provider and therefore, JUMPSURE will be held harmless of all legal matters, nor will it be held liable in the event of any dispute, disagreement or claim. Any situation resulting from the afore mentioned Rental Agreement shall be settled between the Tenant and the Provider.

JUMPSURE advises that both the Tenant and the Provider thoroughly read the Rental Agreement or any other Agreement entered into, as it will be the instrument governing the relationship between the two parties.

11. DEPOSIT POLICY

The Secure Deposit Fee is a deposit payment charged from the Tenant to cover any issues (damage of the Provider’s Accommodation, non-payment of the rent, non-respect of the JUMPSURE’s Terms & Conditions). The amount of that fee corresponds to the amount of one month’s rent. This fee would be held by JUMPSURE during the full renting period. At the Move-out day, the Tenant will receive an email to notify him/her to request the Deposit back. To request the Deposit, the Tenant can either log in to his /her dashboard and select the assistance needed and submit it by clicking on the button “Go” or can send this request by email at info@JUMPSURE.com.

Once the Provider has approved the request and no claim has been received by the Provider, the Deposit will be transferred to the Tenant.

12. THE CONDITIONS FOR PROVIDERS TO CLAIM THE SECURE DEPOSIT FEE:

The Tenant has damaged the Accommodation. (see Section JUMPSURE Guarantee)
The Tenant has missed one rent payment
The Tenant has left the Accommodation before the Move-out date without the prior written consent of the Provider and still owes money to the Provider

For the Provider to claim the Secure Deposit Fee, he/she can log in to the dashboard and select the assistance needed and submit it the request by clicking on the button “Go” or can send the claim by email at info@JUMPSURE.com.

The Provider has one week after the contract expires to claim damages, otherwise, the deposit is given back to the Tenant.

JUMPSURE will always contact both parties before transferring the Secure Deposit Fee to any party, to verify the information submitted. At its own discretion, the circumstances will be verified and assessed.

13. LEGAL NOTICE REGARDING THE CANCELLATION POLICY

JUMPSURE’s Services are deemed to be fully rendered when the Tenant has accepted a Booking Invite from the Provider and has confirmed the booking by making the Booking Payment through the JUMPSURE platform.

ACCORDINGLY, THE USER UNDERSTANDS, ACCEPTS AND ACKNOWLEDGES THAT ONCE THE SERVICES HAVE BEEN FULLY RENDERED (AS DESCRIBED ABOVE) BY JUMPSURE, HE/SHE WILL HAVE LOST HIS/HER RIGHT OF WITHDRAWAL.

14. CANCELLATION POLICY FOR PROVIDERS

In the event that the booking has been confirmed, and where the Tenant and the Provider have signed a Tenancy Agreement, in any of its forms, the cancellation policies will be those included under the aforementioned Agreement, of which JUMPSURE is not a party to.

In the event that the Provider cancels the reservation before the Move-in Date or before the Provider and the Tenant have signed a Tenancy Agreement, the Tenant will be refunded with the JUMPSURE Fees, along with the corresponding Applicable Sales Tax and First Rent Payment.

Because cancellations disrupt Tenant’s move-in planning and impact the trust in the JUMPSURE community, Penalties and Cancellation Fees will be applied for Provider cancellations. Applicable Cancellation Fees are:

In the event that the Provider cancels the reservation with 31 days’ notice or longer, with respect to the Move-in Date, JUMPSURE will not charge any Fee to the Provider
If the Provider cancels the reservation between 3 and 30 days' notice before the Move-in Date, JUMPSURE will deduct the amount equivalent to 25% of the Rent Payment (as appearing in the booking) from their next payout
If the Provider cancels the reservation with less than 3 days’ notice before the Move-in Date, JUMPSURE will deduct the amount equivalent to 50% of the Rent Payment (as appearing in the booking) from their next payout

JUMPSURE reserves the right to claim for any of the foregoing amounts in the event of it being necessary to apply any of the aforementioned penalties, where the Provider acknowledges and agrees that JUMPSURE will send a request for payment and that he/she will be obliged to pay such amounts to JUMPSURE.

JUMPSURE Penalties: If the Providers cancel 3 or more bookings within a year, we may deactivate the Providers listing. Unless there are extenuating circumstances (at the JUMPSURE’s discretion), there will be no exceptions to our updated cancellation policy.

15. CANCELLATION POLICY FOR TENANTS.

When the Tenant has accepted a Booking Invite from the Provider and the booking is confirmed with the Tenant making the Booking Payment, and if the Resident then cancels the booking, the JUMPSURE Booking Fees, and its corresponding Applicable Sales Tax will not be refunded by JUMPSURE to the Tenant.

When the Tenant cancels the reservation:

30 days or less before the Move-in Date, JUMPSURE will not refund the Tenant for any amount and will transfer the First Rent Payment to the Provider
Between 31 and 60 days before the Move-in Date, JUMPSURE will refund the Tenant for 50% of the First Rent Payment and the remaining 50% will be transferred to the Provider
61 days or more before the Move-in Date, JUMPSURE will refund the Resident for 100% of the First Rent Payment

When the Tenant and the Provider intends to cancel or modify a booking, they need to inform JUMPSURE staff by email at info@JUMPSURE.com

JUMPSURE reserves the right to charge the entire amount of the Booking Payment and hold it until the Move-in date.

16. RENT PAYMENTS

After the Booking payment, JUMPSURE will collect the rent payment from the Tenant each month during the rental period. Each rent payment will be collected prior to the end of the previous month (the 21st of each month) and will be held by JUMPSURE on the Providers behalf. JUMPSURE will transfer each rent payment to the Provider the first of every month.

Rent each month is charged to the Tenants default payment method. The Tenant can log into their dashboard at www.JUMPSURE.com to update their default payment information at any time. The Tenant will receive an email the 19th of each month to notify them of the rent payment. Tenants also receive by email a receipt for each rent payment made.

To make the payment, Tenants can choose between the manual option or the automated option.

• Manual option:

Every month during the rental period, at the rent date due, the Tenant logs in to the dashboard and click on the button “Make Payment” and follow the instructions.

• Automated option:

The Tenant can choose to activate Auto Pay to make a recurring payment. All next rent payments will be automatically charged to the default payment method.

Late rent payment policy:

The Tenant has a grace period to make the rent payment before being charged a late fee. This grace period is until the 28th of the previous month. 3 days after the 28th the Tenant will be sanctioned with a late fee of 5% of the rent amount.

Pro-rated rent payment rules:

In the case a Tenant doesn’t book an accommodation to Move-in on the first of the month and Move-out the 30th or 31st of the month, JUMPSURE will apply a pro-rated rent payment as follow: The first payment is the Booking Payment which includes JUMPSURE Booking Fees plus the Applicable Sales Tax and the First Rent Payment meaning the total amount of one month’s rent. The second payment would be the pro-rated rent payment.

All the following payments would be the full amount of one month’s rent.

The last rent payment, if it’s less than half a month, that payment is rolled up with the previous rent payment.

17. RELEASE FROM LIABILITY

Once the Secure Deposit Fee has been transferred to the party that deserves it according to the Deposit Policy, all legal and any other type of relationship between JUMPSURE and the Tenant and between JUMPSURE and the Provider, shall expire with regards to the reservation. JUMPSURE shall not be held liable, for any reason, for any event arising from the subsequent relationship between the Provider and the Tenant.

During the rental period, JUMPSURE does not handle, and is not responsible for, any rules and policies regarding:

Tenants that wish to leave before the rental period end date
Providers that want the Tenant to leave before the rental period date
A Tenant that becomes a squatter. JUMPSURE is no longer involved once the Secure Deposit Fee has been transferred

JUMPSURE is an intermediary between the Tenant and the Provider to handle the payment aspect for the rental period booked. JUMPSURE provides a service to withhold for both parties the Booking payment, the Deposit, and the Rent Payment and transfer it to the right party according to the applicable JUMPSURE Policy JUMPSURE is not involved in any administrating or facilitating any rules between the Tenant and the Provider. Accordingly, JUMPSURE strongly recommends to the Tenant and the Provider they agree and sign a Rental agreement where all the desired rules and remediation will be defined.

18. DAMAGE TO THE ACCOMMODATION

The Tenant is responsible for maintaining the Accommodation in the same condition as when he/she arrived at the Accommodation. The Tenant and the Provider acknowledge and accept that they are responsible for their own acts or omissions, as well as those of anyone who has been invited or granted access to the Accommodation. JUMPSURE will not be held liable, for any event, where damage has been caused to the Accommodation, where such liability shall be resolved between the Provider and the Tenant.

19. TERMINATION AND CLOSING OF JUMPSURE ACCOUNTS

As a member of www.JUMPSURE.com, you may cancel or terminate your account, associated email address and/or access to our Services by submitting a cancellation or termination request to info@JUMPSURE.com

As a member, you agree that JUMPSURE may, without any prior written notice, immediately suspend, terminate, discontinue and/or limit your account, any email associated with your account, and access to any of our Services. The cause for such termination, discontinuance, suspension and/or limitation of access shall include, but is not limited to:

any breach or violation of our Terms and Conditions (T&Cs) or any other incorporated agreement, regulation and/or guideline
by way of requests from law enforcement or any other governmental agencies
the discontinuance, alteration and/or material modification to our Services, or any part thereof
unexpected technical or security issues and/or problems
any extended periods of inactivity
any engagement by you in any fraudulent or illegal activities; and/or
the non-payment of any associated fees that may be owed by you in connection with your www.JUMPSURE.com account Services

Furthermore, you herein agree that any and all terminations, suspensions, discontinuances, and or limitations of access for cause shall be made at our sole discretion and that we shall not be liable to you or any other third party with regards to the termination of your account, associated email address and/or access to any of our Services. The termination of your account with www.JUMPSURE.com shall include any and/or all of the following:

the removal of any access to all or part of the Services offered within www.JUMPSURE.com
the deletion of your password and any and all related information, files, and any such content that may be associated with or inside your account, or any part thereof; and
the barring of any further use of all or part of our Services.

20. PRIVACY POLICY

Every member's registration data and various other personal information are strictly protected by the JUMPSURE’s Online Privacy Policy (see the full Privacy Policy at www.jumpsureJUMPSURE.com/privacypolicy). As a member, you herein consent to the collection and use of the information provided, including the transfer of information within the United States and/or other countries for storage, processing or use by JUMPSURE Inc. and/or our subsidiaries and affiliates.

21. APPLICABLE LEGISLATION AND CONFLICT RESOLUTION

These Terms and Conditions shall be interpreted in accordance with United States law.

Any dispute arising from this Agreement will be resolved by arbitration, being final and binding, and administered by the New York International Arbitration Center, in accordance with its Regulations and Rules, which is entrusted with administering the arbitration procedures and the appointment of the arbitrator or arbitrators. The seat of arbitration will be New York.

22. JUMPSURE GUARANTEE POLICY

Under certain circumstances JUMPSURE (the Company) will provide a Guarantee to Users without any need for the User to opt-in or select the coverage in any way.

JUMPSURE RESERVES THE RIGHT TO WITHDRAW OR MODIFY THIS POLICY AT ANY TIME. We recommend you carefully read these Terms and Conditions regularly to inform yourself of any modifications.

The Guarantee is an additional service that JUMPSURE offers Users and which will only be applied when the company deems it appropriate and provided that all the conditions in the relevant section or sections have been met.

Guarantee for Providers:

Damages
In the event that the Tenant causes damages to the accommodation either deliberately or through negligence during their stay, provided that the damage is not due to ordinary wear and tear, JUMPSURE will cover the damages by transferring up to the total balance of the Secure Deposit Fee collected from the Tenant that corresponds to one-month rent, at the company’s discretion provided that the following requirements are met:
The Provider must claim the Damage by contacting JUMPSURE within 48 hours after the Move-out date
Within three calendar days after notifying JUMPSURE of the damages, the Provider must send the photographs of the damage caused by the Resident to prove the damages along with a quote or receipts to carry out the repair.
JUMPSURE will always contact the Tenant and any relevant third parties necessary to verify the information submitted by the Provider.

The Guarantee will exclusively cover the damaged area or objects and excluding labour costs, cosmetic damage, transportation or taxes. The following items are excluded from the Guarantee: art, jewellery, money or personal objects such as computers, tablets, wallets or clothes.

Early departure with non-payment by the Tenant
In the event that the Tenant vacates the accommodation before the established departure date without the prior written consent of the Provider and without paying the outstanding amount to the Provider, JUMPSURE will transfer the Secure Deposit Fee to the Provider. All of the above-mentioned policies will only be applied providing that the following conditions have been met and the assessment will be made at the discretion of JUMPSURE:
The Provider must contact JUMPSURE within seven calendar days from the date the Tenant vacates the accommodation without making the final payment prior to the established departure date
The Tenant has in fact vacated the accommodation and that the accommodation is available and advertised on the JUMPSURE site to be reserved by another Tenant
The Guarantee will not be applied in the case that the Provider advertises or offers the accommodation for rent on any other platform, classified or any other means.

Within five calendar days after notifying JUMPSURE of the early departure of the Tenant, the Provider must send the required documentation to prove the case. The required documentation is as follows:

Confirmation of the date the Tenant vacated the accommodation prior to the established departure date, resulting in non-payment, including the photographs of the vacant room or any other kind of proof that the Tenant vacated the accommodation. JUMPSURE will always contact both parties before transferring the Secure Deposit Fee to any party, to verify the information submitted. At its own discretion, the circumstances will be verified and assessed.
Non-payment of the rent

In the event that the Tenant doesn’t pay the agreed rent, JUMPSURE will cover the rent payment by transferring the Secure Deposit Fee to the Provider. Once the Secure Deposit Fee has been transferred to the applicable party, JUMPSURE is no longer involved with the Tenant and the Provider regardless of the booking. Anything that happens after the booking and is agreed between the Tenant and the Provider under any type of Lease Agreement signed. In that case, JUMPSURE will automatically be sanctioned by the Tenant to banish him/her from the JUMPSURE platform. The Tenant’s account will be frozen. JUMPSURE wishes to provide services to only serious and genuine Users on the platform.

For the Provider, JUMPSURE will offer him/her the option of having a new Tenant found by JUMPSURE staff. If the Provider prefers to select his/her own tenant he/she will have that opportunity. In the case that the Tenant wasn’t evicted by the Provider from the accommodation after non-payment of the rent, JUMPSURE is not responsible to evict the Tenant. JUMPSURE recommends each party to research and understand their rights according to the State of New York and also recommends Tenants and Providers to agree and sign a Rental Agreement for the Rental period booked.

Waiving of the Cancellation Policy for Owners in the case of Force Majeure

In the event that the Tenant cancels a reservation due to Force Majeure, JUMPSURE will waive the Cancellation Policy for Provider, providing that sufficient documentation has been submitted and the assessment will be made at the discretion of JUMPSURE.

Guarantee applicable to Tenant

Waiving of the Cancellation Policy for Tenants in the case of Force Majeure
In the event that the Tenant cancels their reservation due to Force Majeure, JUMPSURE will waive the Cancellation Policy for Tenants and will reimburse the amount paid by the Tenant to JUMPSURE, providing that sufficient documentation has been submitted and the assessment will be made at the discretion of JUMPSURE.

Reasons for force majeure

Serious injury, illness or death of the User, first or second-degree relative, a minor or handicapped person where the Tenant is the legal guardian or a colleague where the Tenant is the primary substitution
Death of a third-degree relative
Serious damage to the accommodation
An official declaration of a disaster zone in the city where the accommodation is located.

LIMITATION OF LIABILITY

YOU EXPLICITLY ACKNOWLEDGE, UNDERSTAND AND AGREE THAT JUMPSURE AND OUR SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS SHALL NOT BE LIABLE TO YOU FOR ANY PUNITIVE, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES WHICH MAY BE RELATED TO THE LOSS OF ANY PROFITS, GOODWILL, USE, DATA AND/OR OTHER INTANGIBLE LOSSES, EVEN THOUGH WE MAY HAVE BEEN ADVISED OF SUCH POSSIBILITY THAT SAID DAMAGES MAY OCCUR, AND RESULT FROM:

THE USE OR INABILITY TO USE OUR SERVICE;
THE COST OF PROCURING SUBSTITUTE GOODS AND SERVICES;
UNAUTHORIZED ACCESS TO OR THE ALTERATION OF YOUR TRANSMISSIONS AND/OR DATA;
STATEMENTS OR CONDUCT OF ANY SUCH THIRD PARTY ON OUR SERVICE;
AND ANY OTHER MATTER WHICH MAY BE RELATED TO OUR SERVICE.